COMPLIANCE :

1. Do I need to provide any documents on check-in?

All guests are expected to provide a valid identity proof, i.e. Pan Card/Passport/Driving License/Ration card. A photocopy of this document will be taken at the reception counter before check-in. In case of online bookings, guests will have to provide a copy of the confirmation email on arrival.

2. What is the Check-In check-out time?

Check-In/Check-Out time is 11.00 am

PAYMENT POLICY :

1. What is the room tariff for the hotel?

Room tariffs are variable on the basis of occupancy rates and may be different.

2. When do I need to make the payment?

Guests are expected to pay the entire amount for their stay before checking-in. All food/laundry bills should be cleared upon delivery. We accept all major credit/debit cards.

CANCELLATION POLICY :

1. What is the refund/cancellation policy of your hotel?

Any changes / cancellation done within 24 hours of check in date will attract penalty for 1night rate + Tax. Any changes / cancellation done before 24 hours before check in date will not attract any penalty. No Show will be charged for full stay Booking processing charges of 5.00% will be levied on all the refunds in addition to Cancellation Charges if any.

SERVICE POLICY :

1. Is the room service available free of cost?

Yes, this service is provided without any extra costs. Cleaning of rooms and change of bedsheets /towels takes place on a daily basis. However, guests must either request room service via intercom or inform the reception on giving their keys while going out.

2.Can I order food in the room?

Yes, you can ring the bell from your room & order it.